FullArc (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our websites, interact with our services, participate in our programs, or communicate with us.
This policy applies to fullarc.io and websites, landing pages, funnels, forms, programs, and services operated by FullArc, including Just Coach, unless a separate privacy notice is provided.
1. Information We Collect
We may collect personal and business information when you interact with our websites or services.
Information You Provide Directly
This may include:
Name and business name
Email address and phone number
Business website and contact information
Information about your business, operations, goals, or technology needs
Billing and transaction information
Information submitted through forms, questionnaires, surveys, or consultations
Communications you send to us
Account or program registration information
We may collect this information when you schedule a consultation, download a resource, subscribe to updates, register for an event, join a program, purchase services, or contact us.
Information Collected Automatically
When you visit our websites, certain information may be collected automatically, including:
IP address
Browser and device information
Pages visited and time spent on our websites
Referring websites or traffic sources
Interactions with forms, links, and website content
This information helps us understand website usage, improve our services, and evaluate marketing effectiveness.
2. Cookies and Tracking Technologies
Our websites may use cookies, pixels, and similar technologies to improve functionality, understand visitor behavior, remember preferences, and measure marketing performance.
You can adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.
Where required by applicable law, we will provide additional choices or obtain consent for certain tracking technologies.
3. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and consultation requests
Provide coaching, consulting, training, and business automation services
Deliver purchased programs, memberships, and digital resources
Schedule appointments and send reminders
Process payments and manage customer accounts
Provide customer support and service communications
Send newsletters, educational resources, and promotional information where permitted
Improve our websites, programs, and services
Analyze website activity and marketing performance
Maintain security and comply with legal obligations
We do not sell personal information in exchange for money. Certain advertising or analytics activities may be treated as a sale or sharing under applicable privacy laws, and we will provide any legally required disclosures and opt-out choices.
4. Email and Text Communications
If you subscribe to our updates, request information, register for a program, or become a customer, you may receive communications from FullArc.
These may include educational content, service updates, appointment reminders, program information, and marketing messages.
You may unsubscribe from marketing emails using the unsubscribe link included in those messages.
Where we offer SMS communications, we will obtain consent when required. You may opt out of text messages by replying STOP. Message and data rates may apply.
We do not share mobile phone numbers or SMS consent information with third parties for their own marketing or promotional purposes.
5. Third-Party Service Providers
We use third-party platforms and service providers to operate our business and deliver our services.
These may include:
Customer relationship management (CRM) and automation platforms
Website hosting and funnel-building platforms
Email and text messaging services
Payment processors
Appointment scheduling tools
Analytics and marketing platforms
Video conferencing and training platforms
Cloud storage and business productivity tools
Examples may include GoHighLevel, Stripe, Google Workspace, and other providers used in our operations.
These providers may process information on our behalf or under their own privacy policies, depending on the service involved.
We share information as reasonably necessary to deliver services, operate our business, or comply with legal requirements.
6. Information Processed on Behalf of Clients
As part of our consulting and automation services, FullArc may configure or manage systems that process information belonging to our business clients and their customers.
When we process personal information on behalf of a client, that client may control how the information is collected, used, and retained.
In those circumstances, our responsibilities may be governed by a separate service agreement or data processing arrangement.
Individuals with questions about information collected by one of our clients should generally contact that business directly.
7. Data Security and Retention
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and fulfill legitimate business purposes.
8. Third-Party Websites
Our websites may contain links to external websites, applications, or resources.
These third parties operate independently and may have their own privacy policies. We are not responsible for their privacy practices or content.
9. Children's Privacy
Our websites and services are intended primarily for adults and business professionals.
We do not knowingly collect personal information directly from children under the age of 13. If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
10. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of your information, subject to legal exceptions
Opt out of marketing communications
Exercise applicable rights relating to certain data sharing or targeted advertising
To submit a privacy request, contact us using the information below.
We may need to verify your identity before processing certain requests.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements.
Updates will be posted on this page with a revised effective date. Where required, we will provide additional notice.
12. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
FullArc
Website: https://fullarc.io
Email: [email protected]
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